Frequently Asked Questions
Everything you need to know about our hibachi service.
Top Booking Concerns (Answered)
What if weather changes on event day?
If weather is uncertain, we can provide a complimentary tent for the chef setup. If you still need to cancel for weather, notify us at least 72 hours in advance for a full deposit refund.
How does cancellation/reschedule work?
You can cancel or reschedule with at least 72 hours notice for a full deposit refund. Changes made inside 72 hours may make the deposit non-refundable because staff and ingredients are already allocated.
Can you handle allergies and dietary restrictions?
Yes. We can accommodate common dietary restrictions when informed in advance. Please include allergy details during booking so the chef can prepare safely.
Still have questions? Call or text us at (213) 770-7788